By using effective online strategies, it's possible to remain top of mind for customers, even when they're not visiting your store or utilising your services.
Read More
Local businesses who use customer referrals and online reviews as part of their marketing mix usually show better growth and build a loyal customer base faster.
Read More
Reputation building has become increasingly important in today’s digital landscape – reviews are what customers rely on when deciding whether or not to buy.
Read More
A bad review doesn't have to be that bad. In fact, if you respond correctly, bad reviews can be positive for your customers, think ‘constructive criticism’ here.
Read More
In a time when consumers are bombarded with advertising, testimonials and product reviews can provide an impartial voice of reason. More than 70% of consumers read product reviews before making a purchase, and more than 63% feel more confident about buying from a business that features testimonials.
Read More
Online reviews are now such a significant part of prospective customers' decision making process, that they can make or break your local business. In this post we explore how they can affect yours.
Read More